Providence Hospice Seeking Volunteer Coordinator for Portland

  • February 28, 2020 4:40 PM
    Message # 8783453

    Providence is calling a Volunteer Coordinator Hospice (1.0 FTE, Days) to Providence Office Park Portland in Portland, OR.

    This is a temporary position with an estimated duration of 3 to 6 months.

    We are seeking a Volunteer Coordinator who will recruit, screen, interviews train, assign and supervise volunteers. The Volunteer Coordinator also provide volunteers ongoing educational opportunities, support and recognition. Other responsibilities include: communicating with members of the interdisciplinary team, assessing and coordinating volunteer assignments, maintaining documentation pertaining to volunteer services, maintaining data base and personnel files for the volunteers, and keeping the volunteer program in compliance with Providence Policy, The Joint Commission, and Medicare standards.

    In this position, you will:

    • Continuously recruits volunteers within and outside of Providence Health and Services.

    • Screens, interviews and trains volunteers for hospice service.

    • Participates in the Community Hospice Training Coalition to collaborate in planning, evaluation and provision of training for volunteers.

    • Plans and facilitates volunteer orientation, education programs and in-service meetings, in compliance with Providence policy, The Joint Commission and Medicare standards.

    • Assigns volunteers. Maintains a master schedule of volunteers and assignments.

    • Supervises the work of the volunteers on a day-to-day basis utilizing the following resources: telephone contact, face to face interactions, email contact, hospice staff and supervisory visits to provide support.

    • Provides an annual written evaluation for each volunteer and offers opportunities for volunteer input in the evaluation.

    • Provides service for patient/family while maintaining an optimal experience for the volunteer in recognition of the importance of volunteer retention.

    • Documents in the patient's medical records.

    • Maintains a personnel and medical file on each hospice volunteer.

    • Coordinates recognition events for volunteers to recognize and reward volunteers for their service to hospice patients and their families.

    • Attends staff meetings and interdisciplinary team meetings. Participates in staff orientation and other meetings.

    • Engages in community outreach to increase the knowledge of volunteer service as well as recruit additional volunteers.


    Required qualifications for this position include:

    • 2 years experience in volunteer coordination role.

    • Demonstrated experience in event planning.

    • In compliance with the Providence Health & Services-OR Human Resources policy #302 Background Checks, a criminal background check is required for this position, based on assigned duties.

    • Employees providing services in the State of Washington must pass the Washington Access To Criminal History (WATCH) Background Check.

    • Valid driver's license.

    • Driving record consistent with GOP Safe Driving Policy 330 Incident Point Matrix at time of hire.

    Preferred qualifications for this position include:

    • Social Services, Liberal Arts, or related field.

    • Hospice experience.

    • Experience using electronic medical record software.

    About Providence in Oregon

    As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

    The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

    "Providence will provide the best care and service to every person, every time."

    Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

    We offer a full comprehensive range of benefits - see our website for details

    Our Mission

    As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

    About Us

    Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

    Schedule: Full-time

    Shift: Day

    Job Category: Community Service

    Location: Oregon-Portland

    Req ID: 251780

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