
Are you new to the field? Did "volunteer manager" just get added to your job description? Looking to learn best practices to support your organization's volunteer program?
This training is for you! Our Volunteer Management 101 Training will help you maintain a thriving volunteer base that gets more work done, builds community support, and increases your organization's effectiveness. Specifically designed to assist anyone new to volunteer management, this typical one-day training has been modified for our remote reality and will take place via Zoom in two 4-hour morning sessions, offering a mix of content presentation, activities, and small group discussions in breakout rooms. The training will cover the following topics:
Day 1: Wenesday October 29th, 8 a.m. - Noon
- Volunteer Program Development
- Understanding Volunteer Motivations
- Placement, Orientation, and Training
Day 2: Thursday October 30th, 8 a.m. - Noon
Registration for this event will sign you up for both sessions. Zoom links to join this training remotely will be sent out the week before the event to those who have registered, along with a workbook to be used throughout the training.
Trainers: Jenn Forristal and Angela Williamson

In her nearly two decades as a volunteer administrator, Jenn Forristal, CVA has managed programs for thousands of volunteers serving in diverse fields including social services, animal welfare, public media, national service, political campaigns, and professional associations. Currently, she is the Volunteer Engagement Manager at OPB (Oregon Public Broadcasting).
Jenn earned her Certified in Volunteer Administration (CVA) credential in 2016 and is committed to her own professional development and continued learning, averaging over 50 hours of training annually in topics related to volunteer program management. Additionally, she has training in equity in volunteer program and workplace implementation, and advanced training in equity facilitation.
Jenn is past board president and a current trainer for the Northwest Oregon Volunteer Administrators Association. Also, she serves as Equity Leader on the board of directors for the Association of Leaders in Volunteer Engagement.

Angela Williamson has been involved with volunteer engagement and leadership for over 19 years in museums and currently is the Volunteer & Community Relations Specialist for the Blood Bank of Delmarva. She loves to help organizations engage volunteers more effectively and efficiently making a greater impact in their community through her Volunteer Engagement Accelerator consulting. Angela has presented for multiple groups and shared on a variety of podcasts. Angela was the president of DAVA for several years. She was awarded the AL!VE Impact Award in 2022. She volunteers in her local community. She is an instructor for Northwest Oregon Volunteer Administrators Association (NOVAA) 101 courses.