Statement of Solidarity

Dear Colleagues,

NOVAA stands in solidarity with social justice movements across the country speaking up and taking action for the lives and rights of Black, Indigenous and People of Color communities. 

To truly serve our members, we acknowledge the need to understand the impacts of systemic racism within our organization and the greater community. Despite past efforts, we have struggled to enact diversity equity and inclusion practices that have led to tangible actions, but we are evaluating ways we can make change, and we will share our commitments and planned actions with you in the coming months. 

As we are a community organization, we would love to hear from NOVAA members. Please share your thoughts and suggestions, and hold us accountable as we work to create an equitable and safe organization, community and society.

In humble solidarity,

Northwest Oregon Volunteer Administrators Association

COVID-19 Resources

Many, if not all, of us are in the throes of planning for disrupted operations due to the coronavirus pandemic. The situation continues to evolve, and many of your organizations are on the front lines. We do not yet know the full extent of the impacts. NOVAA members represent a diverse group of nonprofit, government, health, and educational organizations, each of whom will experience unique impacts. NOVAA would like to offer some information and resources to help you navigate the impacts on your program and the volunteers you support.

Info related to volunteer program management:

Info related to nonprofit organizations and government agencies:

 Updates and health/safety guidelines:

 Info related to racism and stigma:

We’re here to support you! If you have questions/concerns, or would like to share ideas with other volunteer administrators, please join us on the member forums or email us at novaa.info@gmail.com.

 Most importantly, take care of yourselves. We’re all in this together. We are wishing you all the best.

NOVAA is a nonprofit association for volunteer management professionals, founded in 1982. Volunteer-led, NOVAA offers a variety of programming designed to support the professional development of leaders of volunteers with all levels of expertise. Whether you are just starting out or have been in the field for many years, NOVAA has something to offer everyone. 

We remain committed to providing support and resources for leaders in volunteer management, but, due to COVID-19, all our programming will be hosted remotely, via Zoom calls. Information is listed within each event description below. We look forward to seeing you soon! 

Upcoming events

    • August 24, 2020
    • 8:15 AM (PDT)
    • August 25, 2020
    • 12:00 PM (PDT)
    • Offered remotely via Zoom
    • 12

    Take the next step into the amazing field of volunteer management and join us for Volunteer Management 201!

    This training prepares volunteer managers to tackle the challenging and complex issues of volunteer engagement and program sustainability, to help you build the skills you will need to lead the volunteers of 2020 and beyond.

    This interactive training is designed for volunteer managers who have completed Volunteer Management 101 or those who are seeking advanced training in the field. Facilitated by Lupine DeSnyder and Melia Tichenor, both of whom have been working in the field of nonprofit and volunteer management for over a decade.

    Typically a full-day offering, this training has been modified for our remote reality and will take place via Zoom in two 3.75 hour morning sessions, offering a mix of content presentation, activities, and small group discussions in breakout rooms. The training will covering the following topics and address COVID-19 considerations along the way:

    Day 1: Monday, August 24th, 8:15am - 12:00pm
    • Organizational Culture & Volunteers
    • Intercultural Communication
    • Equipping Staff to Engage Volunteers
    • Program Evaluation Strategies
    Day 2: Tuesday, August 25th, 8:15am - 12:00pm
    • Motivational Leadership
    • Advocating for your Volunteer Program
    • Cultivating Leadership Volunteers
    • Breakout Group topics

    Registration for this event will sign you up for both sessions. Zoom links to join this training remotely will be sent in the week before the event to those who have registered, along with a workbook to be used throughout the training. Questions? Contact melia.novaa@gmail.com

    Join us and develop your volunteer program to its fullest potential!

    About your Trainers:

    Melia Hadidian Tichenor, CVA is in her eleventh year of working in the volunteer management world in Portland, specializing in bringing learning experiences into the service environment. She currently serves as the Coordinator for the Student Community Engagement Center at Portland State University, helping empower students to engage with communities to create positive social change, in addition to training colleagues in volunteer management best practices with NOVAA. 

    Melia completed her Masters degree in Postsecondary Adult and Continuing Education (PACE) and a Service-Learning Graduate Certificate through PSU’s Graduate School of Education and has been a Certified Volunteer Administrator (CVA) since 2014. Prior to coming to Portland State, Melia spent eight years at Hands On Greater Portland, working to support hundreds of Hands On's nonprofit partners in developing a wide array of episodic volunteer projects, both for the Hands On Project Calendar and for various national days of service. In addition to her work with Hands On's nonprofit partners, she ran the Hands On Greater Portland TeamWorks program, which brought together teams of 10-12 volunteers to explore specific issue area or neighborhood through the lens of service learning and experiential education.

    Melia has also taken her volunteer management experience abroad to Armenia, where she served for four months as a volunteer consultant and trainer to the staff at Birthright Armenia, a program designed to connect young diasporan Armenians to their cultural and ancestral roots through volunteer positions and internships in the Armenian homeland. 

    Lupine DeSnyder is a Certified Volunteer Administrator (CVA) with over 20 years of experience in volunteer program management and community engagement in private, non-profit and government settings with organizations ranging from private businesses to public and non-profit organizations, such as the City of Portland and The Nature Conservancy. She also co-founded, managed and grew the affordable health care-based business, Working Class Acupuncture. Most recently, Lupine served as Community Access Coordinator in Volunteer Services with Metro Parks and Nature, and as Partnership Manager with the statewide environmental nonprofit, SOLVE, in Portland, Oregon.

    Lupine has trained and served as a neighborhood mediator with PCC/East Metro Mediation. She facilitates the East Portland Youth Advocates group, which strives to creatively connect and inform youth service providers in East Portland. She also serves on the board for Morpheus Youth Project, a non-profit that builds healthy communities for young people thru arts and culturally responsive activities both in and outside of correctional institutions. She has a B.A. in Political Science from University of Utah with a stint at University of Oregon tucked in there as well.

    In her distant past, Lupine was a State Parks Seasonal Park Ranger in Southern Utah and blames this for her passion around connecting people with natural areas by promoting equity in access and volunteerism. She is excited to share and learn from workshop participants.


The Northwest Oregon Volunteer Administrators Association (NOVAA) is dedicated to providing you with professional development and networking opportunities. Our mission is to inspire, develop and support leaders in volunteer engagement.

Are you just beginning your career? Or perhaps you're a seasoned professional? NOVAA offers something for everyone - become a member today!

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