Are you new to the field? Did "volunteer manager" just get added to your job description? Looking to learn best practices to support your organization's volunteer program?
This training is for you! Our Volunteer Management 101 Training will help you maintain a thriving volunteer base that gets more work done, builds community support, and increases your organization's effectiveness. Specifically designed to assist anyone new to volunteer management, this typical one-day training has been modified for our remote reality and will take place via Zoom in two 4-hour morning sessions, offering a mix of content presentation, activities, and small group discussions in breakout rooms. The training will cover the following topics:
Day 1: Wednesday October 7th, 8 a.m. - Noon
- Volunteer Program Development
- Recruitment
- Understanding Volunteer Motivations
- Placement, Orientation, and Training
Day 2: Thursday October 8th, 8 a.m. - Noon
- Risk Management
- Supervision
- Volunteer Recognition
- Breakout Group topics
Registration for this event will sign you up for both sessions. Zoom links to join this training remotely will be sent out the week before the event to those who have registered, along with a workbook to be used throughout the training.
Trainers: Emily Coleman and Angela Williamson
Emily Coleman, CVA, has been working in volunteer and nonprofit administration since 2004.
Emily has spent 20 years working in nonprofit administration, primarily supporting people experiencing homelessness with Transition Projects. She has a BA in journalism and international relations from Syracuse University and earned her CVA (Certified in Volunteer Administration credential) in 2017. An avid volunteer herself, Emily serves with several organizations around Portland, which included regular breakfast services at Blanchet House for nearly five years before joining the staff team. When not at work, Emily loves walking all over to explore Portland’s incredible natural areas, reading any novel that crosses her path, and playing games. (There are always dice for Yahtzee in her purse.)
An avid volunteer herself, Emily supports several local organizations with her time, experience that further increases her understanding of different styles of volunteer management. She has also served on the NOVAA Board of Directors for four years, as both the fiscal chair and later as the programming chair.
Angela Williamson, CVA, helps mission-driven organizations intentionally build places where people know they belong. With nearly 20 years of experience in nonprofit leadership and volunteer engagement, she combines practical strategy, systems thinking, and a people-centered approach to help organizations strengthen recruitment, engagement, retention, leadership support, and long-term sustainability.
Angela is the founder of Volunteer Engagement Accelerator, where she partners with organizations through assessments, strategic planning, leadership development, training, Service Enterprise implementation, and practical systems that support lasting impact. She also serves as the Volunteer & Community Relations Specialist at the Blood Bank of Delmarva.
A past president of DAVA, NOVAA 101 instructor, recipient of the 2022 AL!VE Impact Award, and frequent speaker, Angela is known for making complex challenges approachable, actionable, and encouraging. Her Welcome Home philosophy helps leaders create experiences where people feel welcomed, valued, connected, and able to contribute meaningfully.
