The NOVAA Learning Community 
Volunteer management professionals gathering around relevant topics to both teach and learn from their peers in facilitated conversations.
The NOVAA Learning Community events are free for NOVAA members and $10 for non-members.
Learning Community sessions focus on one relevant topic at a time. The sessions start out with a short presentation or panel discussion, followed by Q&A and an open facilitated discussion. All members are welcome to the NOVAA Learning Community, but participants are expected to review any pre-session reading assignments and be prepared for advanced discussions.
Due to COVID-19 and nationwide prevention measures, we will be offering this Learning Community remotely via Zoom. A link will be sent to registered participants in your confirmation email.
Upcoming Learning Community Sessions
Tuesday, January 25th 12:00 p.m. - 1:30 p.m.
De-Escalating Conflict
Brooke White, Director of Training & Clinical Services at William Temple House
This training will review potential issues leading to an escalated event, practical tools to help de-escalate crisis including skills that can be practiced during a crisis, and how to support people before, during, and after an escalated situation. There will be time for ample discussion and for the audience to bring examples of situations they have been involved in as volunteers as well as ask questions of the presenter and other audience members.
Brooke White is a Licensed Clinical Social Worker and is currently the Director of Training & Clinical Services at William Temple House in Portland, OR. She has worked in residential settings with adults seeking healing from substance use disorder as well as with unhoused youth and youth in the foster care system. She has been a trainer and supervisor for over 10 years and has worked with hundreds of staff to support them in their clinical interventions, always focusing on how to stay client-centered and trauma-informed.
Learning Communities are free for NOVAA Members and just $10 for other guests.
We will be offering this Learning Community remotely via Zoom. A link will be sent to registered participants via email.
Have an idea for a Learning Community topic? Email your idea to professionaldevelopment@novaa.org
Past Learning Community Topics:
- Training Volunteers in Customer Services (Oct 2021)
- Keeping Volunteers Engaged in a Pandemic (April 2021)
- Tips for Volunteer Admin Job Hunters (Feb 2021)
- Volunteer Databases (Dec 2020)
- Staff & Volunteer Relations (Oct 2020)
- Process and Tips for Preparing for your CVA Exam (Oct 2019)
- Creating Inclusive Spaces for Trans and Gender Nonconforming Volunteers. (Dec 2019)
- Non-violent Communication: How to deliver and give difficult feedback (March 2019)
- Volunteering While Trans (May 2019)
- Seen & Heard: Getting a Seat at the Executive Table (March 2019)
- Recruitment: Removing Barriers by Thinking Outside the Box (Dec 2018)
- Delegation: Empowering Volunteers and Creating Team Leaders (Oct 2018)
- ADA & Inclusion (February 2018)