Volunteer Management Trainings

Are you new to the field of Volunteer Management? Are you seeking basic or advanced training to improve your management skills?

NOVAA offers volunteer management trainings throughout the year at affordable prices to ensure volunteer managers have access to curriculum for best practices and effective program management.

NOVAA workshops are given by skilled presenters who will provide participants with the tools needed to enhance an existing volunteer program or build one from scratch.

Volunteer Management 101

Next offering - Monday, May 18, 2020 from 8:30 to 4:00 pm at the Grotto

This one-day workshop covers the fundamentals needed to develop and manage a successful volunteer program. Topics include: developing a volunteer program, recruiting the right volunteers, understanding volunteer motivation, orienting and training volunteers, supervision, risk management and volunteer recognition.

See Event Details & Register Here

Volunteer Management 201

Next offering - Tuesday, February 4, 2020 from 8:30 to 4:00 pm at Metro
This one-day workshop is ideal for volunteer managers who have completed Volunteer Management 101, or for those who are seeking advanced training in the field of volunteer management. This workshop focuses on next-level topics, including: program evaluation, leadership in management, equipping staff to engage volunteers, and much more.

See Event Details & Register Here

Volunteer Management 301

Next offering -  2021/2022 NOVAA Year

Have you been working in the field of volunteer administration for awhile now? Are you looking to take your volunteer management savvy to the next level? This half-day workshop covers dedicated to building on themes of our Volunteer Management 101 and 201 trainings and digging in to management skills relevant to advanced practitioners and others looking for a "301" learning experience. 



About the Trainers:

Liza J Dyer, CVA, has been working and volunteering in the nonprofit and public sectors for 15+ years. 

She is currently a Program Coordinator in Volunteer Services at Multnomah County Library, a public library system which connects over 1,900 community members to meaningful volunteer opportunities each year. In the past, Liza worked primarily in museums and science centers.

Liza has trained staff at various organizations including Volunteers of America - Oregon and Beaverton City Library, and led trainings for new AmeriCorps members through Oregon Volunteers. She has also presented at the Nonprofit Technology Conference and the Young Nonprofit Professionals Network Conference. Liza is Certified in Volunteer Administration (CVA) and is a certified trainer through Oregon Volunteers. She has a B.S. in Social Science from Portland State University.



Melia Hadidian Tichenor, CVA is in her eleventh year of working in the volunteer management world in Portland, specializing in bringing learning experiences into the service environment. She currently serves as the Coordinator for the Student Community Engagement Center at Portland State University, helping empower students to engage with communities to create positive social change, in addition to training colleagues in volunteer management best practices with NOVAA. 

Melia completed her Masters degree in Postsecondary Adult and Continuing Education (PACE) and a Service-Learning Graduate Certificate through PSU’s Graduate School of Education and has been a Certified Volunteer Administrator (CVA) since 2014. Prior to coming to Portland State, Melia spent eight years at Hands On Greater Portland, working to support hundreds of Hands On's nonprofit partners in developing a wide array of episodic volunteer projects, both for the Hands On Project Calendar and for various national days of service. In addition to her work with Hands On's nonprofit partners, she ran the Hands On Greater Portland TeamWorks program, which brought together teams of 10-12 volunteers to explore specific issue area or neighborhood through the lens of service learning and experiential education.

Melia has also taken her volunteer management experience abroad to Armenia, where she served for four months as a volunteer consultant and trainer to the staff at Birthright Armenia, a program designed to connect young diasporan Armenians to their cultural and ancestral roots through volunteer positions and internships in the Armenian homeland. 


Lupine DeSnyder is a Certified Volunteer Administrator (CVA) with over 20 years of experience in volunteer program management and community engagement in private, non-profit and government settings with organizations ranging from private businesses to public and non-profit organizations, such as the City of Portland and The Nature Conservancy. She also co-founded, managed and grew the affordable health care-based business, Working Class Acupuncture. Currently, Lupine serves as Partnership Manager at SOLVE.

Lupine has trained and served as a neighborhood mediator with PCC/East Metro Mediation. She facilitates the East Portland Youth Advocates group, which strives to creatively connect and inform youth service providers in East Portland. She also serves on the board for Morpheus Youth Project, a non-profit that builds healthy communities for young people thru arts and culturally responsive activities both in and outside of correctional institutions. She has a B.A. in Political Science from University of Utah with a stint at University of Oregon tucked in there as well.

In her distant past, Lupine was a State Parks Seasonal Park Ranger in Southern Utah and blames this for her passion around connecting people with natural areas by promoting equity in access and volunteerism. She is excited to share and learn from workshop participants.

Jim Laden has had an extensive career in human resources, program management, education, and training. He has been with FoodCorps since 2013, first as National Director of Programs, then as VP of Leadership and Talent, and currently as a Training Consultant. Prior to these experiences, Jim worked as the Director or Learning and Volunteer Resources for AFS Intercultural Programs and in Career Services at Lewis & Clark College. In addition, he spent 10 years as an adjunct instructor in the Human Development Department at Clark Community College. 

Jim has been an active community volunteer since serving as a Peace Corps volunteer in Sierra Leone in the mid-1980s. In the Portland area, he has been involved in volunteer leadership roles with The Pangaea Project, the Atkinson Elementary PTA and the Cascade AIDS Project. He has a B.A. in Government from Dartmouth College and an M.Ed. in Counseling from the University of Virginia.

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