Providence is calling a Volunteer Coordinator Hospice - Hospice West Portland (1.0 FTE, Days 40 hours a week) to Providence Home Services Oregon in Portland, OR.
Apply today! Applicants that meet qualifications will receive a text message with some additional questions from our Modern Hire system.
We are seeking a Volunteer Coordinator Hospice - Hospice West Portland that will recruit, screen, interviews train, assign and supervise volunteers. The Volunteer Coordinator also provide volunteers ongoing educational opportunities, support and recognition. Other responsibilities include: communicating with members of the interdisciplinary team, assessing and coordinating volunteer assignments, maintaining documentation pertaining to volunteer services, maintaining data base and personnel files for the volunteers, and keeping the volunteer program in compliance with Providence Policy, The Joint Commission, and Medicare standards.
In this position you will have the following responsibilities:
Continuously recruit volunteers within and outside of Providence Health and Services
Screen, interview and train volunteers for hospice service
Collaborate in planning, evaluation and provision of training for volunteers
Plan and facilitate volunteer orientation, education programs and in-service meetings, in compliance with Providence policy, The Joint Commission and Medicare standards
Maintain a master schedule of volunteers and assignments
Supervise the work of the volunteers on a day-to-day basis utilizing the following resources: telephone contact, Zoom meetings, face to face interactions (on an as-needed basis during the pandemic, with social distancing), email contact, hospice staff and supervisory visits to provide support
Provide an annual written evaluation for each volunteer and offers opportunities for volunteer input in the evaluation
Provide service for patient/family while maintaining an optimal experience for the volunteer in recognition of the importance of volunteer retention
Document in the patient's medical records
Maintain a personnel and medical file on each hospice volunteer
Coordinate recognition events for volunteers to recognize and reward volunteers for their service to hospice patients and their families
Attend staff meetings and interdisciplinary team meetings. Participates in staff orientation and other meetings
Engage in community outreach to increase the knowledge of volunteer service as well as recruit additional volunteers
Required qualifications for this position includes:
Valid driver's license
Driving record consistent with GOP Safe Driving Policy 330 Incident Point Matrix at time of hire
Employees providing services in the State of Washington must pass the Washington Access To Criminal History (WATCH) Background Check
In compliance with the Providence Health & Services-OR Human Resources policy #302 Background Checks, a criminal background check is required for this position, based on assigned duties
Two (2) years experience in volunteer coordination role
Demonstrated experience in event planning
Preferred qualifications for this position includes:
Bachelor's Degree in Social Services, Liberal Arts, -OR- related field
Experience using electronic medical record software
At Providence, we don’t just accept difference; we value it and support it to create a culture of dignity and respect for our employees. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
About Providence in Oregon.
As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.
The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,
"Providence will provide the best care and service to every person, every time."
Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Community Service
Req ID: 305739