Are you new to the field? Did "volunteer manager" just get added to your job description? Looking to learn best practices to support your organization's volunteer program?

This training is for you! Our Volunteer Management 101 Training will help you maintain a thriving volunteer base that gets more work done, builds community support, and increases your organization's effectiveness. Specifically designed to assist anyone new to volunteer management, this typical one-day training has been modified for our remote reality and will take place via Zoom in two 4-hour morning sessions, offering a mix of content presentation, activities, and small group discussions in breakout rooms. The training will cover the following topics:
Day 1: Tuesday, October 15, 8 a.m. - noon

• Volunteer Program Development

• Recruitment

• Understanding Volunteer Motivations

• Placement, Orientation, and Training

• Risk Management

• Supervision

• Volunteer Recognition

• Breakout Group topics

Registration for this event will sign you up for both sessions. Zoom links to join this training remotely will be sent out the week before the event to those who have registered, along with a workbook to be used throughout the training. 

Trainers: Emily Coleman and Angela Williamson

Emily Coleman, CVA, has been working in volunteer and nonprofit administration since 2004 and is very committed to the work of connecting individuals and groups with meaningful, rewarding opportunities to serve and build community.  She is currently the volunteer program supervisor for Transition Projects, an organization supporting the needs of people experiencing homelessness while helping them find and maintain permanent housing. She has also run volunteer programs for youth development organizations, and in healthcare. These varied settings have given Emily insight into how volunteer recruitment, screening and risk management, training and retention need to be adapted to organizational needs.

An avid volunteer herself, Emily supports several local organizations with her time, experience that further increases her understanding of different styles of volunteer management. She has also served on the NOVAA Board of Directors for four years, as both the fiscal chair and later as the programming chair.

Angela Williamson began volunteering in grade school picking up litter at the State Fair with her family, earning a free concert ticket! She continued her volunteering in different capacities and didn't realize there could be a career in leading volunteers until 2007 when she was chosen to be the Volunteer Coordinator at a museum, after being in an education department of a public garden.  Angela has gained experience in the volunteer field in the museum and now in a blood bank.  She has grown the volunteer engagement exponentially in both places.  She has been very involved with the Delaware Association of Volunteer Administrators DAVA (education chair, president, support, etc.) and began a healthcare COP with ALIVE!, participated in the ALIVE! Presenter Bootcamp, and attends webinars and learning sessions regularly. She also presents for DAVA and ALIVE!