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Volunteer Management 101 Training

  • February 20, 2025
  • February 21, 2025
  • 2 sessions
  • February 20, 2025, 8:00 AM 12:00 PM (PST)
  • February 21, 2025, 8:00 AM 12:00 PM (PST)
  • Offered remotely via Zoom
  • 44

Registration


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Are you new to the field? Did "volunteer manager" just get added to your job description? Looking to learn best practices to support your organization's volunteer program?

This training is for you! Our Volunteer Management 101 Training will help you maintain a thriving volunteer base that gets more work done, builds community support, and increases your organization's effectiveness. Specifically designed to assist anyone new to volunteer management, this typical one-day training has been modified for our remote reality and will take place via Zoom in two 4-hour morning sessions, offering a mix of content presentation, activities, and small group discussions in breakout rooms. The training will cover the following topics:

Day 1: Thursday, February 20th, 8 a.m. - Noon

  • Volunteer Program Development
  • Recruitment
  • Understanding Volunteer Motivations
  • Placement, Orientation, and Training

Day 2: Friday, February 21st, 8 a.m. - Noon

  • Risk Management
  • Supervision
  • Volunteer Recognition
  • Breakout Group topics


Registration for this event will sign you up for both sessions. Zoom links to join this training remotely will be sent out the week before the event to those who have registered, along with a workbook to be used throughout the training. 

Trainers: Jenn Forristal and Angela Williamson

In her nearly two decades as a volunteer administrator, Jenn Forristal, CVA has managed programs for thousands of volunteers serving in diverse fields including social services, animal welfare, public media, national service, political campaigns, and professional associations. Currently, she is the Volunteer Resources Manager at OPB (Oregon Public Broadcasting).

Jenn earned her Certified in Volunteer Administration (CVA) credential in 2016 and is committed to her own professional development and continued learning, averaging over 50 hours of training annually in topics related to volunteer program management. Additionally, she has training in equity in volunteer program and workplace implementation, and advanced training in equity facilitation. 

Jenn is past board president and a current trainer for the Northwest Oregon Volunteer Administrators Association. Also, she serves as Equity Leader on the board of directors for the Association of Leaders in Volunteer Engagement.


Angela Williamson began volunteering in grade school picking up litter at the State Fair with her family, earning a free concert ticket! She continued her volunteering in different capacities and didn't realize there could be a career in leading volunteers until 2007 when she was chosen to be the Volunteer Coordinator at a museum, after being in an education department of a public garden.  Angela has gained experience in the volunteer field in the museum and now in a blood bank.  She has grown the volunteer engagement exponentially in both places.  She has been very involved with the Delaware Association of Volunteer Administrators DAVA (education chair, president, support, etc.) and began a healthcare COP with ALIVE!, participated in the ALIVE! Presenter Bootcamp, and attends webinars and learning sessions regularly. She also presents for DAVA and ALIVE!

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