Join us for " Communicating Effectively Across Cultures with Luiza Dreascher!
When collaborating with individuals from other countries, cultural differences are expected. However, that doesn’t always mean they are easy to recognize or navigate. Each culture has subtle nuances that, when understood, allow us to create synergy with others and accomplish goals more effectively. When these differences are ignored, or you are simply not aware of them, the results can be catastrophic.
In a multicultural setting, achieving successful communication can be incredibly challenging. Volunteers may not comprehend instructions, or they may not ask important questions about a needed service for fear of not being able to understand the answer. It is also possible they may hesitate to speak up in a meeting worrying that their “thick” accent will not be understood. There is also the concern of others perceiving them as slow, inarticulate, or uneducated – perceptions which inevitably generate feelings of inadequacy and low self-esteem in those who do not speak the native language.
Unfortunately, as our teams become more diverse, so does our level of discomfort in working across differences. Many individuals feel unprepared for such encounters and, as a result, end up widening the diversity gap.
This two-hour workshop is designed to give participants the skills they need to communicate more effectively with culturally diverse volunteers. More specifically, participants will:
1) Learn the many mistakes they need to avoid when communicating across
differences.
2) Recognize different communication styles and how these styles can cause
misunderstandings.
3) Adopt communication techniques that will facilitate their interactions with non-native
speakers.
4) Go through cultural incidents (in small groups) to apply what they learned in real-life
scenarios.
5) Share the action steps they will implement when interacting with culturally diverse
volunteers.
Luiza is the President and CEO of Mastering Cultural Differences and has over 20 years of experience in DEI+ and cultural competence development. Her global and domestic diversity expertise has led to publications, speaking invitations, and training opportunities for numerous audiences including multinational corporations, government agencies, educational institutions, and non-profit organizations.
As a speaker and trainer, she aims to help organizations create a workplace culture where all employees feel valued, respected, and supported, regardless of their background or identity. As a contributing writer, her articles have reached an audience of more than 200 thousand individuals. She has written about strategies for recruiting and retaining a diverse workforce, the detrimental impact of microaggressions, achieving inclusive religious observance, and age discrimination, how organizations can play a critical role in addressing racial inequities, and how biases and lack of cultural competence keep diversity out. She is the author of Mastering Cultural Differences: Strategies for Leading a Global Workforce where she provides incredible insight into cultural differences impacting today’s diverse workplaces as well as best practices for increased performance in a global economy.
Luiza's expertise has been showcased on prominent platforms such as ABC, NBC, Fox, iHeart Radio, Google Podcasts, and various other media forums.
We look forward to seeing you at this NOVAA event, however, if you need to cancel, please refer to our Cancellation Policy and contact admin@novaa.org with any questions.
