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Volunteer Management 101 Training

  • February 18, 2026
  • 8:00 AM
  • February 19, 2026
  • 12:00 PM
  • Offered remotely via Zoom
  • 45

Registration


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Are you new to the field? Did "volunteer manager" just get added to your job description? Looking to learn best practices to support your organization's volunteer program?

This training is for you! Our Volunteer Management 101 Training will help you maintain a thriving volunteer base that gets more work done, builds community support, and increases your organization's effectiveness. Specifically designed to assist anyone new to volunteer management, this typical one-day training has been modified for our remote reality and will take place via Zoom in two 4-hour morning sessions, offering a mix of content presentation, activities, and small group discussions in breakout rooms. The training will cover the following topics:

Day 1: Wednesday February 18th, 8 a.m. - Noon

  • Volunteer Program Development
  • Recruitment
  • Understanding Volunteer Motivations
  • Placement, Orientation, and Training

Day 2: Thursday February 19th, 8 a.m. - Noon

  • Risk Management
  • Supervision
  • Volunteer Recognition
  • Breakout Group topics

Registration for this event will sign you up for both sessions. Zoom links to join this training remotely will be sent out the week before the event to those who have registered, along with a workbook to be used throughout the training. 

Trainers: Emily Coleman and Angela Williamson

Emily Coleman, CVA, has been working in volunteer and nonprofit administration since 2004 and is very committed to the work of connecting individuals and groups with meaningful, rewarding opportunities to serve and build community.  She is currently the volunteer program supervisor for Transition Projects, an organization supporting the needs of people experiencing homelessness while helping them find and maintain permanent housing. She has also run volunteer programs for youth development organizations, and in healthcare. These varied settings have given Emily insight into how volunteer recruitment, screening and risk management, training and retention need to be adapted to organizational needs.

An avid volunteer herself, Emily supports several local organizations with her time, experience that further increases her understanding of different styles of volunteer management. She has also served on the NOVAA Board of Directors for four years, as both the fiscal chair and later as the programming chair.

Angela Williamson has been involved with volunteer engagement and leadership for over 19 years in museums and currently is the Volunteer & Community Relations Specialist for the Blood Bank of Delmarva. She loves to help organizations engage volunteers more effectively and efficiently making a greater impact in their community through her Volunteer Engagement Accelerator consulting. Angela has presented for multiple groups and shared on a variety of podcasts. Angela was the president of DAVA for several years. She was awarded the AL!VE Impact Award in 2022. She volunteers in her local community. She is an instructor for Northwest Oregon Volunteer Administrators Association (NOVAA) 101 courses. 

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