Volunteer Services Manager at Multnomah County Library

  • December 22, 2017 10:05 AM
    Message # 5646328

    At Multnomah County Library, we embrace change. We are a dynamic organization and we understand that the library's role in our community is changing as rapidly as the community itself. We make forward-thinking decisions. We adapt to ensure the library's relevance. We anticipate changing needs and focus public resources to best serve our diverse and dynamic community.

    That's why we're seeking a visionary leader to expand and enhance the services provided by Multnomah County Library by involving the community as volunteers.

    As the Library's Volunteer Services Manager you will implement and evaluate the library's volunteer program in collaboration with library managers, volunteers and the Volunteer Services team. You will oversee and coordinate staff that recruit, manage and recognize the library's volunteers.

    You will communicate and engage with community and staff stakeholders. In addition, you will lead your team by providing excellent coaching and effective communication and encouraging those skills in others. You will mentor staff in complicated or special needs issues, workflow and screening strategies.

    You will consult with and coach managers and staff in on-going volunteer engagement challenges including performance issues. You will work with staff to coordinate volunteer orientation processes and develop staff training to engage volunteers effectively. In addition, you will oversee the maintenance of the volunteer database. You will be responsible for creation and oversight of the Volunteer Services and Title Wave budget.

    The program includes 700-800 monthly active volunteers and more than 2,000 volunteers providing service annually. The program's reach extends to all library locations and outreach programs.

    Full position description and application information.

    Salary: $57,695.28 - $89,036.16 annually

    Job type: full-time

    Location: Northeast Portland

    Recruitment closes 1/5/2018 11:59 PM Pacific

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